The Art Is Not the Result but the Process Quotes
Executive Leadership
Focus: Procedure or Results?
"Nosotros cannot improve results "straight," writes LEI kinesthesia member Orry Fiume. "It can but be achieved past improving those processes (production, product development, back up, etc.) that produce results." Read more than.
Many have heard me quote Art Byrne's annotate that "The winners will be those that focus on the process, not the results." Well, that comment applies to lots of other things besides business.
David Feherty, a erstwhile pro golfer from Northern Ireland and golf announcer for the by xx years was recently interview by Golf game Magazine. During the interview Feherty was asked what's behind Tiger Woods' poor play in contempo years. His response was "I think he has more than feet near winning than he used to. In his prime, he but paid attending to what he was doing – the physical act of hitting the shot – and no attention whatsoever to the result. He'south lost a flake of focus on the process…Tiger nonetheless has the ability, but for the last two or iii years he's been besides invested in the outcome rather than in owning the action."
This focus on process is common to all endeavors since everything we exercise, in our business or personal lives, is done in the context of some procedure. My son is a professional sports lensman. I have saturday beside him and taken the same photos of the same game, but there is a world of difference betwixt the quality of his photos and mine. He is fond of proverb "if you see the image you lot desire through your viewfinder it's likewise late to capture information technology." He then explains that to be a skilful photographer you lot have to know your tools…i.due east. your camera's capabilities and the basis rules of photography (speed, discontinuity, composition, etc.). But to be a good sports photographer you demand to exist able to conceptualize. Y'all have to really understand the game so that yous tin anticipate how the activeness volition develop in any given situation; and further, how each player plays the game, since each has his or her own style. That is nearly process. The attached photograph that Greg took is a expert example of this. Bryce Harper, in his start yr with the Washington Nationals represented the winning run on 2nd base. Knowing how emotional this young rookie player was, Greg ignored the hitter knowing that if in that location was a hit, Bryce was going to react. Which is exactly what happened. This photo of Harper running to home plate is the result.
Some people interpret Art'southward statement as meaning that Wiremold was not interested in results. That could non exist further from the truth. In fact, our strategy statement said, in part, that we wanted to become "1 of the top ten time-based competitors in the globe" because time is the currency of lean. In business organization, the output of any process tin can be in one of iii states: being worked on, waiting to be worked on, or moving from ane place to another in guild to await to be worked on. Waiting is waste, moving is waste product, and in nearly cases some of the work being done doesn't add value for the customer and is therefore waste. This waste product can consume upward to 90% of the elapsed fourth dimension it takes for the output to go from the get-go to the last stride in the procedure. If we desire to reduce atomic number 82 fourth dimension, outset focus on eliminating moving and waiting (which generally requires some blazon of physical change) and and then focus on eliminating the work that does not add value. At Wiremold, nosotros were able to reduce lead times from four to 6 weeks to days, and sometime hours.
The results we want, in business organisation, sports, chess, etc. is to win. In business organization, this ways satisfying the customer better than the competition. But we cannot amend results "directly." It can merely be accomplished by improving those processes (production, product evolution, support, etc) that produce results.
Orry Fiume will share more lean knowledge in his upcoming workshop, Lean Bookkeeping, to be held May 19th in Chicago. Learn more and register for Orry'south workshop hither.
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Source: https://www.lean.org/the-lean-post/articles/focus-process-or-results/
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